Frequently asked questions
Everything you need to know.
What kind of hotel amenities does Herbarium offer?
We manufacture our own range ofAyurvedic hotel toiletries—including shampoo, conditioner, body wash, and body lotion—in both 20ml travel sizes and 5L bulk refill formats.
Are your products AYUSH-certified?
Yes. All Herbarium formulations are crafted using AYUSH-approved herbal ingredients, manufactured in our own GMP-certified facility, and lab-tested for safety.
Do you have a Minimum Order Quantity (MOQ)?
Yes. Our MOQ varies by product type:
- For bulk packs (5L), MOQ is typically 10 units, i.e 5L + GST+ Shipping
- For travel-size bottles, MOQ starts at 250 units + GST + Shipping
For custom-label orders, MOQs may be higher. Contact us for a quote at +91-8178742568
Are your products suitable for all skin types?
Yes. Our products are paraben-free, certified-Ayurvedic and made using natural ingredients that are grown locally in Himachal. Herbarium toiletries are gentle enough for all skin types.
What is your shipping policy?
We process orders within1–2 business days. Shipping timelines vary based on location but generally take3–7 business days across India. For more, read our Shipping & Returns Policy.
Can I return a product?
Due to hygiene and safety reasons,returns are not accepted once a package has been opened. However, we’ll happily replace any incorrect or damaged product if reported within 48 hours of delivery along with unboxing video and photographic evidence. For more details please read our Returns Policy.
Do you offer international shipping?
We currently ship within India. Forbulk or international enquiries, please emailsupport@herbariumayurveda.com.
Can you create custom-branded toiletries for our hotel or villa?
Yes, we offercustom branding and private label manufacturingthrough our parent company, Nesta Botanicals. Minimum quantities apply.Contact us for a quote or message us at +91-8278742568 and we will call you back.
Where are your products made?
All Herbarium products are made in-house at our GMP-certified manufacturing facility in Himachal Pradesh, using locally sourced herbs from Himachali farmers.