Herbarium Ayurveda is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit or make a purchase from our website in accordance with the Information Technology Act, 2000, and applicable Indian data protection laws.

1. Information We Collect
We collect the following types of personal and non-personal information:
- Name
- Contact Information including Email and Phone Number
- Shipping and Billing Address
- Order Details and Transaction History
- IP Address, Browser Type, Device Information
- Any communication or feedback shared with us via email or contact forms

2. Purpose of Collection
Your data is collected for the following purposes:
- To fulfill your orders and deliver products
- To provide customer service and support
- To personalize your shopping experience
- To send transactional and marketing communications (only if opted-in)
- To improve website functionality and customer experience

3. Data Security and Storage
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. All payment data is processed via secure payment gateways and not stored on our servers.

4. Data Sharing
We do not sell, rent, or share your personal data with third-party marketers. Information may be shared only with trusted partners such as shipping and payment service providers, strictly for order fulfillment.

5. Consent and Communication
You will only receive marketing emails, SMS, or WhatsApp communication if you opt in during checkout or via our newsletter form. You can unsubscribe anytime via the link provided in communications or by contacting us directly.

6. Cookies and Tracking
Our website uses cookies to enhance user experience. These cookies do not contain personal information but help us analyze traffic and improve our services.

7. Your Rights
You have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Withdraw consent for marketing communications

8. Policy Updates
We reserve the right to update this Privacy Policy periodically. Updates will be posted on this page with revised effective dates.

9. Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

10. Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

11. Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

12. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

13. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

16. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Contact Address: Nesta Botanicals, Plot No. 39, IA Nagri, Phase 2, Palampur, Kangra, Himachal Pradesh 176059
Email: support@herbariumayurveda.com
Phone: +91-8278742568

Jurisdiction: All disputes subject to Dharamsala, Himachal Pradesh jurisdiction.